Cant turn on mobile hot-spot and tethering
After spending over twenty hours with 20 different representatives across the globe, nobody could get this phone to work. They even sent a new SIM card. We took the old SIM card out and put it back in ten times. We took the battery out and put it back in 15 times. Nothing worked. !Attention: no service, it always came up, even with the newly activated SIM card. Nothing. Wasted a lot of time. Do not buy the Z19VL, no more ZTE products for me! Avoid! Some of the technical support people even hung up on me and weren't willing to go the extra mile. Many of them had thick Tagalog accents I couldn't cut through–hard to understand when your support team is 11,000 miles away. I longed for a rep with no accent! I was about ready to dump Tracfone altogether, if it were not for the old phone that still works. Bad idea to upgrade!
Bought this for total wireless and said technology not supported for device