I made a huge mistake in buying the Ulefone Future,it arrived with the glass camera cover loose in the box and was told if I wanted to send it back it would take 6 weeks to get it changed.So I glued the lens on myself,I thought not great quality.
The WIFI is terrible,GPS is a joke ,finger print sensor works every 2 or 3 times and service is zero.
After 4 weeks the screen started to breakdown.I wrote to Ulefone and sent them photos of the problem and got no answer.
After 6 weeks the screen broke down completely. I asked Ulefone to help me get the screen replaced and they told me to buy a new one from a third party supplier in China for 70$.
I posted on their Facebook page about the bad phone and service and to my surprise the review was deleted and I am blocked from posting any reviews on any of the Ulefone Facebook pages
(never known that before,guess they only want good reviews to be shown).
So I guess all the good reviews and no bad reviews are a product of their not allowing any negative reviews on their sites and posting system
I then asked them to help me again and if they would send me a replacement phone,their reply was the following:
“the phone is not defective, it’s your behavior to make the phone broken. As it’s bezel-less phone, it has the screen risk, the same to other smartphone company,
I have used Oneplus one from the start and found them to be great and always had great support.
I wanted to support another small start up company,but to be called in some many words a lier from a company I have never had before.
I am now left with a 200$ piece of junk,that Ulefone say can only be repair in the factory by machine and they will do nothing to help me fixed a phone that is under warranty.
I should have stayed with Oneplus and never tried to support a company like this,any phone can break,but the service and support lets you know if a company is good and it is clear Ulefone is not a good company.
How the phone is performing, i used device with helio p10 and qualcomm 650 chips, i like the performance of Qualcomm while taking pictures, you can also choose P10 as well, it's good for input output data transfer.